Your Trusted Partner in waste management

Contact Us

Trusted by 160+ Properties. Over 40,000 Homes Served Daily.

We're here for you when you need us, whether you're a valued resident, valued property partner, or potential partner.

Our Email: support@vanguardwm.com

Call Us Directly

We’re always here for you.

Have a Vanguard Specialist Call You

Toll-Free

1-800-372-1373

Email

support@vanguardwm.com

Support Hours

8 AM - 8 PM EST, Mon-Sun

Residents

Need help with service or have a question about your pickup?

Corporate Office

Address

215 S Monroe St, Tallahassee, FL 32301

Phone Number (800) 372-1373

Regional Office

Address

66 W. Flagler ST. Suite 900 Miami, FL 33130

Phone Number (800) 372-1373

Regional Office

Address

750 W Hampden Ave, Englewood, CO 80110

Phone Number (800) 372-1373

Frequently Asked questions

1. Who should use the Contact Us form?

The Contact Us form is best for general questions, service inquiries, and requests that don’t require immediate assistance. Your message will be routed to the appropriate Vanguard team for a timely response.

2. I’m a resident and need help right now — what’s the fastest option?

For the fastest support, residents should scan the QR code on the lid of their Vanguard bin to access Vanguard Interactive®, our 24/7 resident support platform with live chat and after-hours assistance.

If needed, residents may also call 1-800-372-1373 or email support@vanguardwm.com.

3. I’m a property manager or owner — how do I contact your growth team?

Property managers, owners, and regional partners can:

  • Use the Request a Quote or Property Partner form on this page
  • Email our Growth Team directly at growthteam@vanguardwm.com

A Vanguard Specialist will follow up promptly.

4. How quickly can I expect a response?

Most inquiries receive a response within one business day. Requests submitted during business hours are often addressed sooner depending on the nature of the inquiry.

5. How quickly can I expect a response?

Most inquiries receive a response within one business day.
Messages submitted after hours are monitored by our support team, with many inquiries addressed within one hour depending on the nature and urgency of the request.

6. What if I’m not sure which form to use?

No problem, submit your message through any Contact Us form, and our team will ensure it’s routed to the correct department.

7. Do you offer phone support?

Yes. You can reach Vanguard Waste Management by phone at 1-800-372-1373 during our standard support hours.

Leading the Industry. Expanding Nationwide.

Expansion Fueled by Excellence

Vanguard Waste Management is setting a new benchmark in valet trash. Blending precision, technology, and unmatched service. From thriving cities to growing communities, our commitment to cleaner, smarter living is reshaping waste solutions across the U.S.