Your Trusted Partner in waste management

Doorstep Valet Trash Service That Sets the Standard.

At the core of Vanguard Waste Management’s offerings is our premium doorstep valet trash service, available 3, 5, 6, and 7 nights a week. Our trained, uniformed Vanguard professionals perform scheduled pickups with consistency, care, and photo-verified precision, ensuring your property stays clean, compliant, and resident-approved.

Today, we proudly serve over 160+ communities and 40,000+ homes daily across the U.S., delivering a hospitality-driven experience that residents trust and property partners rely on.

Recognized for our rapid growth, innovation and impact, Vanguard has been featured in Business Insider, Associated Press, Benzinga, and Digital Journal as one of the nation’s fastest-growing valet trash and waste management companies.

How It Works

01

Residents Prepare

Residents place their household trash bags into their Vanguard-provided bins and set them outside their door within their community’s designated pickup timeframe.

02

Vanguard Arrives

A uniformed Vanguard professional arrives during your community’s scheduled pickup window (available 3, 5, 6, and 7 nights per week). We collect with precision and care. In addition we go beyond the pickup: Residents receive photo confirmation and instant notifications once trash is collected. Accountability Redefined.

03

Compliance & Property Care

Our teams follow detailed site-specific SOPs and remove trash with zero hallway disruption. We help keep breezeways, curbs, and compactors clean.

04

Enjoy the Vanguard Clean Community Promise®

Hallways stay clear, curbs stay clean, and your property’s value climbs. Our service doesn’t just meet standards, it sets them. With every pickup, Vanguard helps increase resident satisfaction, NOI, and curb appeal backed by our unmatched quality service, consistency and commitment.

Innovation. Service. Results.

At Vanguard, we believe results speak louder than words. This comparison highlights the most common frustrations property managers face with valet trash providers, and how Vanguard’s compliance-driven systems are designed to eliminate those risks.

Below are industry-wide benchmarks, drawn from property manager forums, resident surveys, and multifamily research — alongside Vanguard’s proven results, verified across 40,000+ units and 160+ communities.

Industry Resident Complaint Rate: 20–40%

In many communities, as many as 1 in 3 residents report recurring valet waste complaints.(Based on national property manager forums and third-party industry surveys.)

Top Issues:

  • Missed pickups → overflowing bins, grounds appearance issues, and resident dissatisfaction.
  • Trash dragged through hallways → causes staining, odors, and reputational damage to the property.
  • Persistent odors & cleanliness issues → undermines community image and raises turnover risk.
  • Poorly trained, high-turnover staff → industry turnover often exceeds 70% annually, driving inconsistency.
  • Unresponsive or slow support → delays in resolution that lead to escalations and more work for property management teams.

The Vanguard Standard

  • Resident Satisfaction Rate: 93%+ Across all Vanguard-serviced communities. (Verified by Vanguard reporting across 40,000+ units serviced daily and resident surveys.)
  • Complaint Reduction in Takeover Communities Complaints reduced by 60–70% within the first 60 days, and by 90% by the end of the first quarter.(Measured through pre- and post-transition reporting and resident & property partner/management feedback.)
  • Partner Service Compliance Rate: 98%+ Scheduled quality pickups completed on time, verified, and reported nightly.(Audited through Vanguard’s interactive V1, Auditing Data, and ACMS reporting systems.)
  • Partner Satisfaction Rate: 90%+ Over 90% of property partners rate Vanguard’s service & support as “excellent” or “above industry standard.” (Drawn from direct property manager/management surveys and multi-year retention data.)

How Vanguard Delivers

Daily Photo-Verified Pickups

Accountability. Redefined.

Every unit in every Vanguard-serviced community is NFC and QR code enabled for complete tracking. Each day, our professionals scan, collect, and capture a date- and time-stamped photo at every pickup — even if no bin is placed outside.

Opted-in residents receive instant SMS or email notifications through Vanguard Interactive®, while property partners receive comprehensive daily service reports.

Auditing & Accountability

No blind spots. No excuses.

Every detail of service is audited — from individual Vanguard Professional performance to bin conditions, community cleanliness, route quality, and resident interactions. Our operations team pinpoints whether an issue stems from a specific professional, route quality, or resident — and ensures it is immediately identified, traced, corrected, and fully resolved at the source.

Resident Support & Engagement

Service that speaks directly to the end-user.

Through Vanguard Interactive®, residents receive real-time reminders on when to set bins out and bring them back in, along with instant photo-verified pickup alerts, after-hours support, and one-tap bin replacement requests. They also have on-demand access to live schedules and community guidelines.

To ensure we stay engaged, Vanguard distributes weekly resident surveys focused on service quality and consistency. By simplifying communication and making support effortless, Vanguard reduces non-compliance and complaints — ensuring residents always know what to expect, and when to expect it.

Technology-Backed Reporting

Proof, not promises.

Every pickup, scan, and service action is automatically logged into Vanguard’s cloud system. Property partners receive comprehensive reports — not just “check-ins,” but transparent, verifiable data to support compliance, accountability, and community satisfaction.

Professional Workforce

Stability residents and partners can count on.

Where the industry relies on poorly trained, high-turnover contractors, Vanguard invests in background-checked W-2 professionals, with a focus on internal long-term growth and development.

Each team member completes Vanguard’s two-month, accountability-first training program. Our professionals are among the highest paid in the field and receive one-on-one hands-on training and support from Vanguard’s compliance and field operations team, with a focus on resident etiquette and Vanguard’s proprietary accountability standards.

This investment in people ensures consistency, safety, and long-term retention.

The Clean Community Promise®

Hospitality-driven care built into every service.

Beyond just pickups, Vanguard teams perform proactive walkthroughs, overflow monitoring, and cleanliness audits of breezeways, curbs, and dumpsters. If it’s not clean, it’s not complete.

NOI Impact

At Vanguard, service quality doesn’t just improve the resident experience — it directly drives financial results for property owners.

  • Complaint Reduction → Lower TurnoverFewer service-related complaints reduce resident frustration, helping stabilize renewals and decreasing costly turnover.
  • Operational Efficiency → Staff Time SavedDaily proof-of-service, compliance reporting, and violation audits eliminate unnecessary property staff intervention, freeing on-site teams to focus on leasing and community engagement.
  • Community Appeal → Higher Rent Premiums Cleaner, more consistent communities with professionally trained staff strengthen curb appeal and reputation, supporting stronger rental pricing and competitive positioning.

The Result: A measurable lift in Net Operating Income (NOI) through higher retention, reduced turnover costs, and stronger rent growth potential.

The Vanguard Clean Community Promise® Clean Properties. Elevated Living. Guaranteed.

Welcome to the new standard in community cleanliness.

The Vanguard Clean Community Promise is our commitment to transforming waste collection into a premium experience that adds real value to your property. We don’t just remove trash, we elevate your environment.

Community

Guaranteed Consistency

Nightly pickups, no matter the weather, holidays, or hiccups.

Resident Satisfaction

Fewer complaints, more compliments, residents notice the difference.

Enhanced Property Value

Cleaner communities mean higher NOI, stronger retention, and improved curb appeal.

ESG- Forward

Vanguard supports your sustainability goals with responsible practices, optional recycling and real-time tracking.

Proactive Community Walkthroughs

Our uniformed Vanguard professionals walk the property 3 to 5 days a week, inspecting hallways, breezeways, curbs, and compactor areas to keep your community spotless and fully compliant.

Overflow Monitoring:

We actively monitor dumpster flow to prevent overflows before they happen.

Discreet Bulk Item Removal

If unauthorized bulk items are left out, and with management approval, our team will quietly remove and dispose of them off-site. No disruption, No mess.

This isn’t just a clean-up, it's a complete property care system. That’s the Vanguard Difference.

Flexible Valet Trash Options Tailored to You

At Vanguard, we understand that every community has its own rhythm, flow, and expectations. That’s why we offer flexible 3, 5, 6, and 7-day pickup plans, plus fully customizable service schedules designed to fit your property’s unique needs.

Every plan includes maintenance services to common areas and pet stations because premium care should extend beyond the doorstep.

Zero Partner Risk Guarantee

Start risk-free with our 6-month, 100% money-back guarantee phase-in program — designed to ensure a seamless transition with zero risk for your community.

Premium Residents-First Experience

We don’t just serve communities, we elevate them. With photo-proof pickups, real-time notifications, and courteous W-2 Vanguard professionals, residents feel confident knowing their service is completed consistently, cleanly, and without disruption. Our presence becomes part of their daily comfort, not a chore.

TECHNOLOGY-BACKED ACCOUNTABILITY

Vanguard Waste Management uses real-time technology to ensure complete transparency and control. Property partners receive detailed service reports, violation alerts with photo documentation, and proactive updates. Every pickup, every walk-through, every concern is logged, tracked, and followed through with digital precision.

Trusted by Property Partners for a Reason

From luxury apartments to growing communities, property partners rely on Vanguard for more than just trash collection. We help reduce maintenance complaints, improve resident satisfaction scores, and support your team with proactive property monitoring, all with unmatched professionalism.

Not Just Trash Pickup. Asset Protection.

Every Vanguard visit is about preserving your property’s image and integrity. Cleaner curbs, maintained compactor areas, and walk-throughs multiple times a week reduce wear, resident complaints, and liability issues all while boosting NOI and retention.

Why Vanguard?

Because premium isn’t just a promise. It's our foundation

At Vanguard Waste Management, we don’t just offer valet trash, we elevate it. Our commitment to premium service, cutting-edge technology, and unmatched consistency sets us apart in a saturated industry. Property partners choose us because we deliver real results: cleaner communities, happier residents, and higher returns.

What Makes Vanguard Different?

Frequently Asked questions

1. How does Vanguard’s valet trash service work?

Vanguard provides scheduled doorstep valet trash collection for multifamily communities, using our professionally trained, uniformed W-2 Vanguard Professionals. Residents place bagged waste in approved containers on designated service nights, and our team collects, documents, and disposes of it according to community standards.

2. How do you ensure pickups are never missed?

Every pickup is backed by Vanguard’s technology-driven accountability system, including real-time service tracking, photo verification, and internal audits. This allows us to proactively identify and resolve issues before they impact residents or management.

3. Are Vanguard team members employees or contractors?

All Vanguard Professionals are W-2 employees, never independent contractors. Every team member completes Vanguard’s two-month, accountability-first training program, with one-on-one, hands-on training and ongoing support from Vanguard’s compliance and field operations team. This ensures consistent service standards, professionalism, and accountability at every community we serve.

4. What happens if a pickup is missed or an issue occurs?

In the rare event of a service issue, our operations team is notified immediately through our reporting system. We resolve concerns quickly and transparently, with documented action plans, follow-up and accountability.

5. How quickly can Vanguard onboard a new community?

Vanguard can onboard a new community in as little as 72 hours. Our dedicated onboarding team manages every step of the transition, from planning and communication to execution, ensuring a smooth, seamless launch with minimal disruption to residents or property staff.

6. Do you offer flexible service schedules?

Yes. Vanguard offers customizable service frequencies and schedules based on community needs, local ordinances, and resident preferences.

7. Is there a long-term commitment required to start service?

No. Vanguard offers a performance-backed phase-in period, allowing communities to experience our service with confidence before making a long-term commitment.

8. How does Vanguard support property management teams?

Each community is supported by dedicated operational leadership and responsive support channels. Our goal is to reduce management workload, not add to it.

9. What makes Vanguard different from other valet trash providers?

Vanguard combines premium service standards, Proof of service, in-house W-2 teams, technology-backed accountability, and partner-first guarantees, delivering consistency and reliability at scale.

10. How do we get started or request a proposal?

Getting started is simple. Contact our growth team to schedule a consultation, and a Vanguard specialist will provide a customized service plan tailored to your community.

The Vanguard Experience — In Their Words

We’ve worked with other trash providers before, but Vanguard is in a different league. Clean pickups, instant support, and our residents noticed the difference right away.

- Emily R.

Property Partner | Jacksonville, FL

The dedicated account rep made all the difference. Anytime we had questions, they were on it fast. Service is reliable and consistent — no missed pickups.

- Kevin S.

Regional Manager | Orlando, FL

We switched to Vanguard three months ago and it’s been the smoothest vendor transition I’ve experienced in 10 years of managing communities.

- Natasha M.

Community Director | Miami, FL

We’ve worked with other trash providers before, but Vanguard is in a different league. Clean pickups, instant support, and our residents noticed the difference right away.

- Kevin P.

Zonal Manager | Orlando, FL

Vanguard’s team is consistent, accountable, and proactive. Issues are addressed before they become problems, which has made my job significantly easier.

- Richard P.

Team Leader | Miami, FL

Leading the Industry. Expanding Nationwide.

Expansion Fueled by Excellence

Vanguard Waste Management is setting a new benchmark in valet trash. Blending precision, technology, and unmatched service. From thriving cities to growing communities, our commitment to cleaner, smarter living is reshaping waste solutions across the U.S.